Sectors

Hospitality and Tourism

Sign language interpreting and translation for hotels, museums, restaurants, and tourism organizations

Great hospitality means everyone feels welcome. Asign helps Canadian hotels, museums, restaurants, and tourism organizations communicate with Deaf guests and support Deaf employees – delivering the quality of experience your organization is known for.

A woman with her hair pulled back in a bun sits behind a customer service counter. She is having a conversation with a bearded man standing in front of the counter using Video Remote Interpreting On-Demand.

Welcome every Deaf guest with confidence

Guest interactions in hospitality are personal, varied, and often unplanned. A Deaf guest checking in, asking about amenities, or placing a dining order shouldn’t have to wait for communication access.

With Asign On, our on-demand Video Remote Interpreting (VRI) service, your team connects with a qualified ASL or LSQ interpreter in seconds – from any smart device with a camera and high-speed internet. No pre-booking. No delays.

Learn more about Asign On

At the Front Desk or Reception

From check–in to concierge requests, give every Deaf guest the same attentive, personalized service your organization prides itself on.

At Restaurants and Dining Areas

Menus, specials, dietary questions, reservations – clear communication at every stage of the dining experience builds loyalty and earns return visits.

At Museums, Galleries, and Visitor Centers

Welcome Deaf visitors to your exhibits, tours, and programs with on-demand interpreting for live interactions and sign language translation for lasting exhibits, displays, and visitor materials.

Did you know?

Under the Accessible Canada Act (ACA), hospitality and tourism organizations operating in Canada are required to meet federal accessibility standards – including equal communication access for Deaf and hard of hearing guests and employees.

Learn more about ACA compliance

Three people having a conversation in sign language. There are people and various booths visible in the background.

Support your Deaf employees at every level

Keep your entire team informed and included through sign language.

Employee Safety and Training

Safety procedures, onboarding materials, and training guides are only effective when every employee can access them. Translate once into ASL or LSQ and reuse across your organization.

Learn more about Asign Translation

Internal Policies and HR Communications

Deliver workplace policies, employee handbooks, and organizational updates in sign language – so your entire team receives the same information in their primary language.

Staff Meetings and Operational Briefings

Include Deaf employees in daily briefings, team meetings, and planning sessions with scheduled sign language interpreting.

Learn more about Asign Interpreting

What sets us apart?

We Prioritize Professionalism

We’re committed to client confidentiality. Our interpreters understand the context of your organization and are prepared to communicate with accuracy and discretion in every setting.

We're Canadian

We have interpreters across the country who are familiar with various regional and provincial dialects of American Sign Language (ASL) and langue des signes québécoise (LSQ).

We're Community-Focused

We are actively involved in the Deaf and interpreting communities, giving back through charitable donations, sponsorships and student grants.

We're Women Owned and Led

Asign is certified with Women’s Business Enterprise (WBE) and WEConnect International.

Planning a meeting or event?

Make sure everyone can participate fully by booking sign language interpreters. Reach out to our team to learn about in-person interpretation or schedule a virtual interpreter.

Request an Interpreter

Ready to increase accessibility for the Deaf and signing communities?

Let’s chat. Fill out the form below and we’ll help you find the right solution.